Terms of Service

Welcome to Genion. These Terms of Service ("Terms") govern your use of our website and your purchase of products from our online store. By using the site or placing an order you agree to these Terms.

1. About us

Genion is a sleep and wellness brand based in Norway. You can reach us at hello@genion.co. Business details: [Company legal name], [Company address], [Org. number].

2. Orders and pricing

All prices are shown in the currency displayed at checkout and include applicable taxes where required by law. We reserve the right to correct pricing errors and to refuse or cancel any order.

3. Payments

Checkout and payments are processed securely by Shopify. We never see or store your full card details.

4. Shipping and returns

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund & Return Policy, including our 30-night money-back guarantee.

5. Product use and disclaimer

Genion products are wellness accessories, not medical devices. They are not intended to diagnose, treat, cure or prevent any condition. If you have a medical concern (including sleep apnea), consult a qualified healthcare professional before using our products.

6. Intellectual property

All content on this site — including the Genion name, logo, product images, and copy — is owned by us or our licensors and may not be reused without written permission.

7. Liability

To the extent permitted by law, our liability for any claim relating to a product is limited to the price paid for that product. Nothing in these Terms limits your statutory consumer rights.

8. Governing law

These Terms are governed by the laws of Norway. Disputes will be handled by the competent Norwegian courts, without prejudice to any mandatory consumer protections in your country of residence.

9. Changes

We may update these Terms from time to time. The version posted on this page at the time of your order applies to that order.

10. Contact

Questions? Email hello@genion.co.